Refund & Return Policy
1. Introduction
Shazify Trendy Lifestyle features both products sold directly by Shazify and products promoted through affiliate links to third-party retailers and marketplaces.
The return and refund process depends on where the purchase was completed. Products purchased directly from Shazify are subject to the Shazify return and refund terms described below. Products purchased through affiliate links are subject to the policies of the relevant third-party retailer or seller.
2. Products Purchased Directly from Shazify
For products purchased directly from Shazify, Shazify is responsible for processing the order and handling applicable returns and refunds according to this policy.
Customers may request a return or refund when the order meets the applicable return conditions described on this page.
3. Eligible Reasons for Return
Depending on the product and circumstances, a return or refund request for a direct Shazify purchase may be considered when:
- The product received is damaged or defective.
- The wrong product was delivered.
- The order is incomplete or missing an item.
- The product received materially differs from the product ordered.
- Another return reason is specifically accepted by Shazify for the particular product.
Some products may have different return conditions due to their nature, condition, hygiene requirements, customization, or other applicable restrictions.
4. Return Period
Return requests for products purchased directly from Shazify should be submitted within the return period communicated with the relevant product or order.
Customers should contact Shazify as soon as possible after receiving an order if there is a problem with the product.
5. Product Condition for Returns
Where a return is approved, the product may need to be returned in its original or reasonably suitable condition, together with original packaging, accessories, or other items where applicable.
Products that have been used, damaged after delivery, modified, or returned without required items may not qualify for a refund, subject to applicable law and the circumstances of the order.
6. Damaged, Defective, or Incorrect Products
If a product purchased directly from Shazify arrives damaged, defective, incomplete, or different from the product ordered, please contact us as soon as possible with your order details and, where appropriate, photographs or other evidence of the issue.
After reviewing the request, Shazify may offer an appropriate solution, which may include replacement, return, refund, or another resolution where applicable.
7. Refunds for Direct Shazify Purchases
When a refund is approved for a product purchased directly from Shazify, the refund may be processed through the applicable payment method or payment provider used for the original transaction, where technically and reasonably possible.
The time required for a refund to appear in a customer's account may depend on the payment provider, bank, card issuer, or other financial service involved.
Shazify may request additional information when necessary to verify an order or refund request and to prevent fraudulent activity.
8. Shipping Costs for Returns
Return shipping arrangements and any applicable return shipping costs may depend on the reason for the return and the circumstances of the order.
Where an item is confirmed to have been incorrectly supplied, damaged, or defective due to an issue attributable to Shazify, we may provide an appropriate return solution subject to the circumstances and applicable policy.
9. Affiliate and Third-Party Purchases
Some products displayed on Shazify are promoted through affiliate links to third-party retailers or marketplaces, including AliExpress.
When you click an affiliate link and purchase a product on a third-party website, the transaction is completed directly with that third-party retailer or seller.
Shazify does not process the payment, ship the product, fulfill the order, approve returns, or issue refunds for purchases completed directly on third-party websites through affiliate links.
Any return, refund, cancellation, replacement, warranty, product issue, delivery issue, or dispute relating to such a purchase must be handled according to the policies and procedures of the relevant third-party retailer or seller.
For example, if a customer purchases a product on AliExpress after following an affiliate link from Shazify, the purchase is governed by the applicable AliExpress and seller policies.
10. Affiliate Link Disclaimer
Shazify may receive a commission when customers make qualifying purchases through affiliate links. This commission does not change the customer's purchase price unless otherwise stated by the third-party retailer.
Product availability, pricing, shipping information, seller information, return terms, and other details relating to third-party products may change on the retailer's website.
11. How to Contact Shazify
For products purchased directly from Shazify, customers can contact us regarding returns, refunds, damaged products, incorrect orders, or other order-related issues.
Please include your order number and relevant details so that we can review your request.
shazifyofficial@gmail.com
12. Policy Updates
Shazify may update this Refund & Return Policy from time to time to reflect changes in our products, services, business model, payment methods, or applicable requirements.
Updated information will be published on this page.